If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Delivery delays can occasionally occur. USPS does not ship on Saturdays or Sundays, so delivery time does not include these days.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.
Lost & Damaged Shipments
NuEvo Organics is not liable for any products damaged or lost during shipping.
Please confirm the shipping address is accurate and complete before submitting your order. Wrong or partial addresses could result in delays or lost shipments.
If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Your shipping charges will be calculated and viewable at checkout. Once an order has been received in our system, it can generally take approximately 2-3 business days to process and ship. Domestic delivery will take approximately 3-7 business days (Monday to Friday) after processing times.
We only ship to addresses located within The United States of America at this time.
Our business hours are Monday – Friday, 9:00am – 5:00pm CST.
Orders placed Monday through Friday after 5:00pm CST will be shipped the following business day.
Shipments may be sent using USPS or UPS Shipping times are dependent on location from our main warehouses and fulfillment centers.
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